Privacy Policy

This is the Privacy Policy of Hyundai iLoad Engine and its affiliates, subsidiaries, agents, contractors, service providers, suppliers, distributors, retailers, representatives, successors and assigns (collectively “we” or “us”). This Privacy Policy describes how we collect information from you, what we do with that  information and your choices regarding our use of it. Please read this Privacy Policy carefully before using any Hyundai iLoad Engine website, social media account, or another online platform.

Information We Collect

We may collect several types of information when you visit our websites, social media accounts, and other online platforms:

Information You Provide Us When You Register for an Account on Our Websites, Social Media Accounts, and Other Online Platforms. For example, if you contact or request for a service of our websites you will need to provide certain personal information such as your name, email address, phone number and message. In addition, if you purchase products or services through one of our websites or social media accounts, you will also be asked to provide additional personal information.

Information is Automatically Logged. We automatically log certain information whenever you access our websites, applications, and mobile apps, including but not limited to IP addresses, browser type, operating system, referring/exit pages, date/time stamp, clickstream data, landing page views, search terms, landing page exit links, etc.

Information From Cookies and Similar Technologies. We may use cookies and similar technologies to track your interactions with our websites, applications, social media accounts, etc. so that we can better understand your needs and interests, and improve our products and services.

How Do We Use Your Personal Information?

We may use your personal information in the following ways:

To respond to your requests and inquiries;

To send you emails, text messages, and other communications;

To administer our websites, applications, online platforms, social media accounts, mobile apps, and other online properties;

To communicate with you about your orders, deliveries, returns, cancellations, and other customer-related issues;

To process payments made via our websites, applications, mobiles apps, social media accounts and other online properties; and

To protect our rights, property, safety, and security, and comply with applicable laws and regulations.

Sharing Your Personal Information

We may share your personal information with third parties who assist us in providing our products and services to you. These include:

Our business partners, vendors, consultants, and other companies that perform services on our behalfs, such as hosting, marketing, advertising, analytics, and customer support;

Third-party service providers, such as banks, processors, fulfillment centres, delivery carriers, and other businesses that help us operate our websites, applications, services, and mobile apps;

Government agencies, law enforcement, and other third parties, such as fraud prevention agencies, government officials, and others, who request information from us pursuant to legal processes;

Businesses that sell products or services to us, which may require sharing your personal information with their affiliates;

Other third parties when we believe it is necessary to disclose or share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, policies, or this Privacy Policy, or as otherwise required by law.

What Are Your Rights Regarding Our Collection And Use Of Your Personal Information?

You have a right to ask us not to collect certain types of personal information for marketing purposes. You also have the right to opt-out of receiving direct marketing communications from us at any time. To exercise these rights, please contact us using the details provided below.

Changes In This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in technology, new features, and/or changes in our privacy practices. If there are material changes to this policy, we will notify you through email or provide notice on our website prior to implementing the change.

Contact Us

If you have questions about this Privacy Policy, please contact us using one of the methods listed below.

Email us at:

Call us on: (03) 8900 6005

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